Great Troubleshooting Tip for Compatible Cartridges!!
If a Compatible Cartridge is not printing correctly, a little troubleshooting will get the problem resolved rather quickly. A clogged printhead can cause your documents to print out faded or with partial lines.
The "tapping" technique is one troubleshooting tip that will get this problem corrected immediately. To perform the tapping technique, please follow the steps below:
Remove the cartridge from the printer and wrap it in a paper towel. With the nozzle facing down, gently tap it on a hard surface. Sometimes there are air bubbles in the various ink chambers preventing a proper flow of ink. If this is the case then tapping it should dislodge it. You should get some dots of ink on the paper towel. Then place the cartridge back in the printer and try printing again. After you have completed this process everything should start to work again.
If for some reason the tapping tip does not get the problem corrected please feel free to contact us via e-mail at service@carrotink.com or by phone toll free at 1-877-322-7768 so we can work together to get you printing properly as soon as possible.
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