Wednesday, October 13, 2010

Stay Connected to Carrot Ink!

Want the latest news on upcoming products and promotions? To stay up to date you can follow us on our other networks! To ensure you are always receiving the first word on new inventory and the best deal’s please “follow” or “like” us on Twitter and Facebook. Also we have the occasional contest for special prizes only available to our Facebook and Twitter fans. To link to our Carrot Ink sites please use the following URL’s:

http://twitter.com/carrot_ink

http://www.facebook.com/pages/Carrot-Ink/111127329138

Wednesday, October 6, 2010

Splotchy or White Lines through your text?

Please note that these tips should only be performed on cartridges that DO NOT contain a Printhead.

Here are a few tips that may correct less than desirable prints:

Remove the cartridge from your printer. Wrap it in a paper towel, and tap it against a hard surface. Sometimes there are air bubbles in the cartridges. If this is the case then tapping it should dislodge it. You should get some dots of ink on the paper towel. Place the cartridge back in the printer, and try printing again.

Another thing you should try, if you have not done so already, is to do a Nozzle Check followed by several Print Head Cleanings. These are features found on most printers. Your printer manual should provide instructions on how to carry this out. In the event it does not, with a document open, simply go to File/Print. Click on the Properties button next to the printer selection. Then click on the Utility tab. The Nozzle Check and Print Head Cleaning functions will be listed there.

If neither of these help, please let us know so that we can work together to get you up an running as soon as possible!



Wednesday, September 29, 2010

Carrot Ink Troubleshooting Tip

Why does my printer say “low ink” after replacing my cartridge?

Please note this will happen occasionally with remanufactured cartridges. Since these cartridges have been refilled, the ink monitoring system will not always read the correct ink levels. However, do not get discouraged; the cartridge will still print properly since it has been filled with ink.

However, if a printer is causing an error because of a “low ink” message and not allowing you to print, you can reset the printer to bypass any errors. To reset your printer follow these instructions: 1) Remove ALL cartridges 2) Turn off printer 3) Unplug the printer from the power source for a full 5 minutes 4) Reverse steps. Plug back in, turn on printer and install all cartridges.

Thursday, September 9, 2010

Let Carrot Ink Help You Celebrate!

It is never too early to start planning this years festivities and with the help of Carrot Ink’s Festive Letter Head paper your party is sure to be a SMASH!


Here are a just few designs that would be great for any upcoming Holiday party:























We have over 50 designs for you to choose from so please visit us at www.carrotink.com to view our complete paper selection.

You can also save money buy ordering in bulk; 1 set (25 sheets): $3.99, 2 sets or more $3.49, 4 sets or more $2.99.

Tuesday, August 24, 2010

We LOVE to Recycle!!

We are committed to helping out our environment. Aside from from using corn starch pellets to pack your order (which are biodegradable and thus do not sit in landfills), we actively collect empty inkjet and laser toner cartridges for recycling. So send us your empty cartridges - We will even pay the postage! Please email service@carrotink.com and request a postage paid recycling bag or label.Thank you for helping us do our part to recycle!!

Friday, August 6, 2010

No Sales Tax!

Did you know that we do not charge any sales tax on orders…besides Texas orders? Sorry our fellow Texans, but we cannot escape the tax charges for ya’ll.

We can only offer no sales tax on orders billed and shipped outside the Lone Star state. Being a Texas-based company we must follow suit and apply the appropriate taxes to orders. However, we can remove the taxes if you are tax-exempt. Simply fax us your tax-exempt form to 866-522-7768 with your order number, and we will remove the taxes. The taxes will then be removed from any future orders.

Friday, July 30, 2010

Canon PGI-5 and Canon CLI-8

We have recently updated the packaging on the PGI-5 and CLI-8 cartridge series. In order to prepare these items for installation please complete the following steps:

•Hold cartridge upwards (nozzle facing up)
•Gently pull off the yellow packaging tape
•Next remove the orange protective clamp from the cartridge
•Verify that there is not a clear cover piece over the nozzle

Once you are sure all of the packaging material has been removed, your cartridge is ready for installation. If you experience any difficulties please do not attempt to force the cartridge in your printer, simply contact us and we will be more than happy to assist you.

Friday, July 23, 2010

Back to School?

Did you know that Carrot Ink can save you even more on your back to school print consumables?
We offer special Educational Discounts for schools and we also accept Purchase Orders.
For more information about these savings or for a price quote, please email
Kristen@carrotink.com or contact us toll free at 1.877-322.7768.

We look forward to hearing from you!

Wednesday, June 30, 2010

Login for Quick Reorder

We have a simple way to duplicate your last order with a feature to “Login for Quick Reorder.” You may repeat your previous order by choosing this feature located on the top right corner of our Home Page. "Quick Reorder" will allow you to resubmit a new order in just a couple minutes. Please note this feature is only valid for your previous online order.

If you do not wish to duplicate your last order, simply add the new items to a new Shopping Cart and follow the Checkout process.

Also, please be sure to verify the contents on the Order Summary page before completing an order. You may also check the order confirmation page to make sure all the information is correct. If there are any discrepancies with an order, please feel free to notify us and we can make the appropriate changes. We can be contacted one of three ways, call us toll free at 1-877-322-7768, email us at service@carrotink.com, or CHAT LIVE with us. The CHAT LIVE option is located at the top of our Carrot Ink Home Page.


Thursday, June 10, 2010

Come Celebrate!

In honor of our 12th Year Anniversary we want to thank you with one of our best deals of the year! For three days only take 25% off Carrot brand Inkjet cartridges, 20% off Carrot brand toners, and free shipping on all orders over $45.00 after the discount is applied.

Carrot Ink also offers great gifts for Fathers Day. We now offer over 15 different design USB Flash Drives, USB/MP3 Player Voice Recording Ball Point Pens, and Carrot Ink Gift Certificates!

If you have trouble locating any of the items listed about please feel free to contact us toll free at 1-877-322-7768 or please visit our LIVE CHAT option located at the top of our Home Page.

Again, THANK YOU for 12 years of customer loyalty!

Friday, May 28, 2010

We will get you covered!

Please be certain that our intent is to source all new types of cartridges and products. However, if an item you seek is not listed on our site, please feel free to submit a request, and we will forward it to our Purchasing Department.

Once a request is submitted, it can take a few weeks or months for us to add it to our site. However, please keep in mind that some products will take a little longer for us to add to the site. Some manufacturers have a tight patent on their products which makes it more difficult for us to offer anything but the Original Equipment Manufactured (OEM) brand without infringing on their patent.

Feel free to check back with us periodically as we are always updating our site, and adding new items to our inventory selection. Please contact us by e-mail at service@carrotink.com, or call us at 877-322-7768 to submit your requests; without asking we will not know your product is in demand.

Tuesday, May 18, 2010

Ink-Wise Mailers

Not only do we offer low prices on Remanufactured InkJet Cartridges we also offer a Mail In Remanufacturing Service! If you want to avoid making a mess with an at home Refill Kit but would still like to reuse your empty cartridges, Ink-Wise may be just right for you.

What are Ink-Wise Mailers:

With a prepaid mailer you send in your recent empty black or color cartridge and Ink-Wise professionally cleans, refills, and mails your cartridge back to you. The entire process only takes 5-10 business days.

To locate the Ink-Wise Mailers please check under your printer model for the “Ink-Wise Generic Prepaid Mailer”. We offer One Mailer for $17.95 and a Two-Pack for $30.95 (price includes shipping cartridge to Ink-Wise, the Remanufacturing of the cartridge, and shipping cartridge back to you).

Please feel free to contact us if you have any additional questions concerning the Ink-Wise option and we would be more than happy to assist you!

Thursday, May 6, 2010

Origin of 'Carrot Ink'

We have many customers who ask, “Why is your company named ‘Carrot Ink?”

We have your long awaited answer. The company’s name came from the first owner’s college nickname. He was a redhead so his friends called him “The Carrot” and thus, Carrot Ink was born.

Starting from an apartment utility room, Carrot Ink has progressed to a much larger office building and warehouse located in Addison, TX. Staying true to our Texas roots, our customers can always expect exceptional “Southern” service from our associates known kindly as the Carrot Bunch.

The company started with a husband/wife team who built Carrot Ink from the ground up. They later sold it in 2007 to Ray Pahler and Wendy Hyink, a father/daughter team. They too will continue to maintain the company as a leader in inkjet supplies.

Since the dawn of Carrot Ink, they have provided competitive pricing, excellent quality merchandise and most importantly, outstanding Customer Service. Rest assured that Carrot Ink will continue to exemplify these traits.

Thanks a BUNCH for choosing us to be your ink provider!!

Thursday, April 29, 2010

New Additions to the Carrot Patch!!

We have recently added the following Carrot Remanufactured HP 564 Series cartridges to our inventory:

Carrot Remanufactured Black Ink Cartridge
Replaces HP CB316WN (#564 Black) - HR564B

Carrot Remanufactured Photo Black Ink Cartridge
Replaces HP CB317WN (#564 Photo Black) - HR564P

Carrot Remanufactured Cyan Ink Cartridge
Replaces HP CB318WN (#564 Cyan) - HR564K

Carrot Remanufactured Magenta Ink Cartridge
Replaces HP CB319WN (#564 Magenta) - HR564M

Carrot Remanufactured Yellow Ink Cartridge
Replaces HP CB320WN (#564 Yellow) - HR564Y


In order to locate your Printer Model simply click on “HP” in the light gray toolbar located at the top of our Home Page. It will then list the Printer Model numbers in which we stock cartridges for.

Please note if we do not have your Printer Model listed on our site you can always use the “Shop by Cartridge Number” option. If you wish to locate these items by their part numbers you will find the 564 Black, 564 Cyan, 564 Magenta, and 564 Yellow part numbers listed. Or feel free to type in 564 into our Search Catalog located at the top of our Home Page.