Stay Connected to Carrot Ink!

Want the latest news on upcoming products and promotions? To stay up to date you can follow us on our other networks! To ensure you are always receiving the first word on new inventory and the best deal’s please “follow” or “like” us on Twitter and Facebook. Also we have the occasional contest for special prizes only available to our Facebook and Twitter fans. To link to our Carrot Ink sites please use the following URL’s:

http://twitter.com/carrot_ink

http://www.facebook.com/pages/Carrot-Ink/111127329138

Splotchy or White Lines through your text?

Please note that these tips should only be performed on cartridges that DO NOT contain a Printhead.

Here are a few tips that may correct less than desirable prints:

Remove the cartridge from your printer. Wrap it in a paper towel, and tap it against a hard surface. Sometimes there are air bubbles in the cartridges. If this is the case then tapping it should dislodge it. You should get some dots of ink on the paper towel. Place the cartridge back in the printer, and try printing again.

Another thing you should try, if you have not done so already, is to do a Nozzle Check followed by several Print Head Cleanings. These are features found on most printers. Your printer manual should provide instructions on how to carry this out. In the event it does not, with a document open, simply go to File/Print. Click on the Properties button next to the printer selection. Then click on the Utility tab. The Nozzle Check and Print Head Cleaning functions will be listed there.

If neither of these help, please let us know so that we can work together to get you up an running as soon as possible!

Carrot Ink Troubleshooting Tip

Why does my printer say “low ink” after replacing my cartridge?

Please note this will happen occasionally with remanufactured cartridges. Since these cartridges have been refilled, the ink monitoring system will not always read the correct ink levels. However, do not get discouraged; the cartridge will still print properly since it has been filled with ink.

However, if a printer is causing an error because of a “low ink” message and not allowing you to print, you can reset the printer to bypass any errors. To reset your printer follow these instructions: 1) Remove ALL cartridges 2) Turn off printer 3) Unplug the printer from the power source for a full 5 minutes 4) Reverse steps. Plug back in, turn on printer and install all cartridges.

Let Carrot Ink Help You Celebrate!

It is never too early to start planning this years festivities and with the help of Carrot Ink’s Festive Letter Head paper your party is sure to be a SMASH!

Here are a just few designs that would be great for any upcoming Holiday party:

We have over 50 designs for you to choose from so please visit us at www.carrotink.com to view our complete paper selection.

You can also save money buy ordering in bulk; 1 set (25 sheets): $3.99, 2 sets or more $3.49, 4 sets or more $2.99.

We LOVE to Recycle!!

We are committed to helping out our environment. Aside from from using corn starch pellets to pack your order (which are biodegradable and thus do not sit in landfills), we actively collect empty inkjet and laser toner cartridges for recycling. So send us your empty cartridges - We will even pay the postage! Please email service@carrotink.com and request a postage paid recycling bag or label.Thank you for helping us do our part to recycle!!

No Sales Tax!

Did you know that we do not charge any sales tax on orders…besides Texas orders? Sorry our fellow Texans, but we cannot escape the tax charges for ya’ll.

We can only offer no sales tax on orders billed and shipped outside the Lone Star state. Being a Texas-based company we must follow suit and apply the appropriate taxes to orders. However, we can remove the taxes if you are tax-exempt. Simply fax us your tax-exempt form to 866-522-7768 with your order number, and we will remove the taxes. The taxes will then be removed from any future orders.

Canon PGI-5 and Canon CLI-8

We have recently updated the packaging on the PGI-5 and CLI-8 cartridge series. In order to prepare these items for installation please complete the following steps:

•Hold cartridge upwards (nozzle facing up)
•Gently pull off the yellow packaging tape
•Next remove the orange protective clamp from the cartridge
•Verify that there is not a clear cover piece over the nozzle

Once you are sure all of the packaging material has been removed, your cartridge is ready for installation. If you experience any difficulties please do not attempt to force the cartridge in your printer, simply contact us and we will be more than happy to assist you.